We are now hiring a Resort General Manager at The Fountains Resort in Orlando, FL.
Comprised of 842 Room units and located on 54 acres on popular International Drive, The Fountains offers guests everything you would expect from a world-class resort, including multiple pools and Food and Beverage outlets. As the Resort General Manager, you'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.
Location: 12400 South International Drive; Orlando, FL 32821
Check out our Resort here: The Fountains
BENEFITS YOU'LL ENJOY:
- Generous Paid Time Off
- 401K with match
- Paid Holidays
- Medical, Dental, Vision Insurance
- Paid Parental Leave
- Internal Growth and Career Pathing
- Tuition Reimbursement
- Safe and Fun Work Environment
- Employee Discounts Including Childcare, Hotels and more
POSITION DETAILS:
- Manage the Resort's daily operation, maintain established costs and quality standards.
- Develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates.
- Ensure the highest customer service level to current and prospective owners and guests.
- Manage and achieve all areas of budgets by implementing proper controls.
- Maintain resort designations, such as RCI (Resorts Condominium International) and Medallia Guest Satisfaction score benchmarks.
- Maintain a positive brand image and company reputation focusing on Service Excellence.
- Manage and achieve all areas of budgets by implementing proper controls.
YOUR BACKGROUND:
- Bachelors degree strongly preferred
- You have at least 5+ years in a General Manager capacity in a hotel or resort environment. Timeshare operational knowledge strongly preferred.
- You have experience leading and managing a property of 400+ keys or 500+ rooms hotel and year-round occupancy averaging 80% or more.
- Experience with developing financial budgets.
- You have both customer-facing and back-of-house experience.
- You have a track record passing Quality Assurance, Loss Prevention Internal Audits.
- Experience in SOP Adherence, PMS knowledge, and yield management of inventory.
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test.EOE
